Privacy Policy

Last Updated: May 8, 2025

AskPDF ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use the Service.

Information We Collect

We collect several types of information from and about users of our Service, including:

  • Personal Information: We may collect personally identifiable information such as your name, email address, and profile information when you create an account.
  • PDF Documents: When you upload PDF documents to our Service, we temporarily process these files to provide AI-powered learning features.
  • Learning Data: Information about your learning preferences, quiz results, flashcard progress, and study patterns to personalize your educational experience.
  • Usage Data: Information on how you access and use the Service, including device information, IP address, browser type, operating system, and feature usage patterns.
  • Generated Content: AI-generated summaries, quizzes, flashcards, and Q&A responses created from your uploaded documents.

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our AI-powered PDF learning Service
  • Process your PDF documents to generate summaries, quizzes, flashcards, and answer questions
  • Personalize your learning experience and track your educational progress
  • Manage your credit usage and subscription billing
  • Communicate with you about updates, support, and educational features
  • Monitor and analyze usage patterns to improve our AI models and learning algorithms
  • Detect, prevent, and address technical issues and security threats
  • Provide customer support and respond to your inquiries

PDF Document Processing and Security

We take the security of your uploaded PDF documents very seriously. Here's how we handle your educational content:

  • Secure Processing: Your PDF documents are processed using industry-standard encryption and security measures
  • Temporary Storage: Documents are temporarily stored only for the duration needed to generate your learning materials
  • No Sharing: We do not share your uploaded documents with third parties or other users
  • User Control: You can delete your uploaded documents and generated content at any time
  • Data Isolation: Each user's content is isolated and protected from access by other users

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information and educational content. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

Our Service may use third-party AI services for document processing and content generation. These third parties may process information sent by your device as part of their services. Their use of your information is governed by their respective privacy policies. We ensure that any third-party services we use maintain appropriate security and privacy standards.

Data Retention

We retain your personal information and educational content according to the following guidelines:

  • Account Information: Retained for as long as your account is active
  • PDF Documents: Temporarily processed and can be deleted by you at any time
  • Generated Content: Summaries, quizzes, and flashcards are retained until you delete them
  • Usage Data: Anonymized usage data may be retained for service improvement purposes
  • Legal Requirements: Some data may be retained longer if required by law

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we have about you
  • The right to request correction or deletion of your personal information
  • The right to restrict or object to our processing of your personal information
  • The right to data portability

Children's Privacy

Our Service is designed for educational purposes and may be used by students aged 13 and older. For users under 18, we recommend parental guidance and consent. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us immediately.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted as soon as you close your web browser.

We use cookies for the following purposes:

  • Essential Cookies: To provide core functionality of our Service
  • Preference Cookies: To remember your preferences and settings
  • Analytics Cookies: To understand how you interact with our Service
  • Marketing Cookies: To deliver personalized advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@applora.io